Tickets API

Creating Control panel tickets via API.

When using the POST /tickets/{ticket_number}/reopen method, a ticket can be reopened only if "is_resolved": true is specified in it, and the topic_key or subtopics is specified in the ticket subject.

To attach files to tickets, use the API for working with attachments.

Authorization

Selectel tokens (API keys) which are passed in the X-Token header in each request are used to work with the Tickets API.

URL: https://api.selectel.ru/support

An example request to view all tickets:

curl -i \
-H 'X-Token: <selectel_token>' \
'https://api.selectel.ru/support/tickets'

Specify <selectel_token> — a Selectel token.